Reporter Journey: with Consent and Triage enabled

Reporter Journey: with Consent and Triage enabled

Depending on your SpeakUp system and channel settings, the reporter's journey may vary slightly. On this page, you'll find different versions to share with reporters when Consent and Triage is enabled for the relevant Channel, as well as based on whether the ‘AI Speech-to-Text’ or ‘Receive Voice File’ feature is active. For more information on these features, please refer to the following articles: AI speech-to-text transcription and How do I enable/disable receiving voice files?

AI Speech-To-Text’ enabled and ‘Receive voice file’ enabled

‘AI Speech-To-Text’ enabled and ‘Receive voice file’ disabled

‘AI Speech-To-Text’ disabled and ‘Receive voice file’ enabled

‘AI Speech-To-Text’ disabled and ‘Receive voice file’ disabled