How do I perform a hard refresh in my browser?

How do I perform a hard refresh in my browser?

After a release, it can occur that certain features do not work as expected. Users have to do a hard refresh to update the system in their browser, by doing the following:

Google Chrome

  • Windows users: hold down Ctrl and then press F5 on your keyboard

  • Mac users: hold down Cmd and Shift and then press R on your keyboard

Firefox 

  • Windows users: hold down Ctrl and then press F5 on your keyboard

  • Mac users: hold down Cmd and Shift and then press R on your keyboard

Safari (Mac)

  • Go to Safari > Empty Cache, or hit Opt + Cmd + E

  • To refresh, click the refresh button on the address bar or press Cmd + R

Internet Explorer/Microsoft Edge (Windows) 

  • Hold down Ctrl and then press F5 on your keyboard